Data Protection Policy

Ch777 Privacy Policy — Your data is our responsibility

Ch777 places the highest priority on protecting your personal information. In this privacy policy, we clearly explain what data is collected, why it is collected, and how your information is kept secure.

Last Updated: January 2026

How We Protect Your Information

A quick overview of the key pillars of ch777's privacy policy

Encrypted Connection

All data transmitted on ch777 is secured through SSL/TLS encryption. Your login credentials, payment details, and personal information are sent exclusively through fully secure channels.

No Sale to Third Parties

Ch777 never sells your personal information to third parties. Your data is used solely for platform operations and service improvement.

Secure Data Storage

All data is stored on secured servers. Access is strictly controlled, and only authorized personnel can view the relevant information.

Your Control

You can view, correct, or request deletion of your information at any time. ch777 ensures you have full control over your personal data.

Transparent Cookie Policy

Ch777 is fully transparent about which cookies it uses and why. You can disable all non-essential cookies while keeping the necessary ones active.

Breach Alerts

In the event of a data breach, ch777 will notify affected users within the legally required timeframe and take prompt action to resolve the issue.

Privacy Policy — Summary

Subject Description
Data Controller Ch777.pro (ch777 Operating Authority)
Types of Data Collected Name, email, mobile number, address, payment details, browsing data
Purpose of Data Use Account management, KYC verification, service improvement
Data Retention Period For the duration the account is active + as required by legal obligations
Third-Party Sharing Limited — only for payment processors and legal obligations
Cookie Usage Essential, Functional & Analytics Cookies
User Rights Access, correction, deletion, portability
Contact [email protected]

1What Information We Collect

We collect various types of information when you create an account and use the ch777 platform. This data collection is fully transparent and carried out only for necessary purposes.

Information Provided Directly:

  • Full name and date of birth (for age verification)
  • Email Address & Mobile Number
  • Current residential address
  • National ID or passport details (for KYC verification)
  • Payment method details (bKash, Nagad, Rocket number, or bank account)

Automatically Collected Information:

  • IP Address & Device Information
  • Browser type and operating system
  • Activity logs and session data on the platform
  • Location Data (if permission is granted)
  • Gaming Activity & Transaction History
Our Commitment to Transparency: ch777 only collects information that is genuinely necessary for platform operations, fulfilling legal obligations, and improving your service experience.

2How We Use Your Information

Ch777 uses the collected information for the following purposes. Each purpose is clearly defined and aligned with the interests of our users:

  1. Account Management: For registration, login, and account verification.
  2. Payment Processing: To process deposits and withdrawals securely.
  3. KYC Verification: To verify identity and age as required by law.
  4. Fraud Prevention: To detect and prevent suspicious activity.
  5. Customer Support: To resolve your questions and issues promptly.
  6. Service Improvement: Analytics to improve the platform experience.
  7. Responsible Gaming: To identify and support problematic gaming behavior.
  8. Legal Obligations: To comply with requirements from government or regulatory authorities.
ch777 never sells or rents your information to third parties for marketing or advertising purposes.

3How Long We Retain Your Data

Ch777 retains your information in accordance with specific data policies. Once the data is no longer needed, it is securely deleted or anonymized.

Data Type Retention Period
Account Information 5 years after account closure
Transaction History Up to 7 years as required by legal obligations
KYC Documents 5 years after account closure
Gaming Log Up to 3 years
Support Contact Up to 2 years
Cookie & Session Data Until session ends or up to 1 year

Certain information may need to be retained beyond the above periods due to legal obligations. In such cases, ch777 will notify the relevant user wherever possible.

4Data Sharing & Disclosure

Ch777 may share your personal information with third parties only in limited circumstances and under strict controls. Those circumstances are outlined clearly below:

  • Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, and Rocket to process transactions.
  • KYC Verification Authority: Your data may be shared with authorized verification agencies to confirm your identity.
  • Law Enforcement Agencies: Information may be disclosed to government authorities pursuant to a court order or legal obligation.
  • Fraud Prevention Agencies: Cooperation with authorized agencies to prevent fraud and money laundering.
Important: Outside of the above cases, ch777 does not share your information with any third party. All third-party service providers are required to comply with ch777's privacy standards.

5Cookie Policy

Ch777 uses cookies to ensure the website and app function properly. Cookies are small files stored on your device that help the website remember your preferences.

Types of cookies used by ch777:

Essential Cookies Functional Cookies Analytics Cookies Security Cookies
  • Essential Cookies: Login sessions and security tokens are essential — the platform cannot function without them.
  • Functional Cookies: Remembers your language, theme, and preferences.
  • Analytics Cookies: Helps identify the most visited pages to improve our services.
  • Security Cookies: Helps detect fraudulent activity.

You can disable all non-essential cookies at any time through your browser settings. Note that disabling certain cookies may limit some platform functionality.

6Your Rights

Under ch777's privacy policy, you have full rights over your own data. Your key rights are outlined below:

Right to Access

The right to know what information ch777 holds about you and to receive a copy of it.

Right to Rectification

The right to request correction of inaccurate or incomplete data.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Data Portability

The right to receive your information in a standard portable format.

Right to Object

The right to object to the processing of your data for specific purposes.

Right to Restriction

The right to request restriction of data processing in certain circumstances.

To exercise any of the above rights, email [email protected]. ch777 will generally respond within 30 business days.

7Children's Privacy

Ch777 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

If we find that anyone under the age of 18 has created an account, that account will be immediately closed and all collected data will be deleted.

If you suspect a minor is using ch777, please contact [email protected] immediately. We will take prompt action.

8Third-Party Connections & Services

The ch777 platform integrates certain third-party services that enhance its functionality. These services may have their own privacy policies, and ch777 is not responsible for those policies.

  • Payment Gateway: Mobile banking services including bKash, Nagad, Rocket, and bank transfer services.
  • Analytics Services: Internal analytics tools for monitoring platform performance.
  • Security Services: Fraud detection and cybersecurity solutions.
  • KYC Verification: Authorized third-party agencies for identity verification.
All third-party service providers are contractually bound to meet ch777's data protection standards. They may use your information only for the specified purpose and nothing else.

9Security Measures

Ch777 uses industry-standard security measures to protect your information. Our security framework operates across multiple layers, safeguarding your data against unauthorized access, modification, or destruction.

  • SSL/TLS Encryption: All data transmissions are protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional security layer for your account.
  • Regular Security Audits: Regular security testing conducted by external specialists.
  • Access Control: Strict role-based access control management.
  • Data Backup: Regular encrypted backups stored in separate, secure locations.
  • Real-Time Monitoring: 24/7 system monitoring and detection of unusual activity.

Please note that no method of transmission over the internet is 100% secure. While we apply the highest level of protection, absolute security cannot be guaranteed. Keep your account password confidential and change it regularly.

10Changes to the Privacy Policy

Ch777 may update this privacy policy from time to time. Revisions may occur due to changes in law, the addition of new services, or platform development.

For significant changes, we will send a notification to your registered email and post a clear notice on the platform. Updated policies take effect 14 days after publication, giving you time to review them.

Check the "Last Updated" date at the top of the page to confirm you are reading the latest version. Continued use of the platform after any policy changes will be taken as your acceptance of the updated policy.

11Get in Touch

If you have any questions about the Privacy Policy or wish to make a request regarding your data, please get in touch with us. ch777's dedicated privacy team will handle your matter promptly and professionally.

Email

[email protected]
Typically responded to within 48 hours

Support Hours

24 hours, 7 days
Available year-round

When submitting a privacy request, please include your account username and registered email address so we can identify and assist you quickly.

Start Playing Safely Today

Ch777's privacy policy ensures your information is fully protected. Register today and enjoy a great gaming experience on a platform you can trust.

By registering, you agree to ch777's Privacy Policy and Terms & Conditions.

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